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Service Engineer

2 months ago

Waterlooville, Hampshire, United Kingdom Johnson Controls International Full time

About Johnson Controls International

We are a leading global provider of smart and sustainable building solutions. Our mission is to shape the future and create a world that's safe, comfortable, and sustainable.

Job Summary

We are seeking a highly skilled Service Engineer to join our team in the Bournemouth area. As a Service Engineer, you will be responsible for servicing Fire Alarm Systems to the relevant industry standards, providing exceptional customer service.

Key Responsibilities

  • Provide excellent customer service to exceed the expectations and requirements of both internal and external customers, establishing and maintaining effective relationships.
  • Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
  • Ensure your time is managed efficiently and jobs are prioritized correctly.
  • Correctly complete engineer work reports or checklists as appropriate.

Requirements

  • Experience within the Fire industry with knowledge of repair and maintenance of large systems.
  • Expert knowledge in mainstream and top-end Fire, Gas, and Aspiration systems.
  • Working knowledge of industry standards and a logical approach to troubleshooting, together with good computer skills.
  • Previous experience working in a customer-facing environment.
  • Must hold a full clean driving license.
  • The ability to lift and climb ladders and be comfortable working at height.

Preferred Qualifications

  • Hold current relevant qualifications to the industry, i.e., 18th edition/NVQ/City and Guilds/BTEC/FIA.

Why Work for Johnson Controls International?

We offer a range of benefits, including:

  • Competitive basic salary with excellent additional earnings potential.
  • Optional overtime.
  • Generous callout payments.
  • Travel time.
  • Engineering commission scheme.
  • Sales referral incentive scheme.
  • Pension.
  • 25 days holiday plus bank holidays.
  • Company vehicle, uniform, all PPE, tools, and ongoing training provided.
  • Industry-leading Health & Safety and an employee assistance program.
  • Career progression opportunities.