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Retail Operations Supervisor
2 months ago
Position Overview:
Le Labo, a distinguished fragrance brand from New York, is celebrated for its exclusive range of artisanal perfumes and home fragrances. We are seeking a passionate and proactive Retail Operations Supervisor to contribute significantly to our team's achievements.
Key Responsibilities:
- Support the Counter Manager in guiding, mentoring, and nurturing our team of Fragrance Specialists to meet sales, customer service, and operational objectives.
- Assist in creating immersive in-store experiences that allow customers to explore raw materials and engage their senses.
- Help organize and execute captivating in-store events to enhance customer interaction and satisfaction.
Compensation and Benefits:
- Competitive salary within the industry
- Eligibility for commission structure
- Annual and Family Leave provisions
- Product discounts and monthly credit allowances for staff purchases
- Mental health and wellness initiatives, including access to the Unmind App and Employee Assistance Programme
- Exclusive discounts through our benefits platform
- Comprehensive training and development opportunities
Diversity and Inclusion Commitment:
At Le Labo, we are dedicated to fostering a diverse and inclusive environment for our employees and customers. We prioritize the well-being of our team and aim to address the varied beauty needs of our global clientele.
Qualifications:
- Demonstrated experience in retail management, ideally within the beauty industry
- Strong background in establishing sales targets, analyzing performance metrics, and managing team schedules
- Experience in retail operations, including inventory oversight and financial reconciliation
- Proven ability to lead, coach, and develop a successful team
- Experience in planning and executing in-store events
- Flexible availability across various shifts
- Proficient in Microsoft Office Suite
- Authorized to work in the country
Job Details:
Category: Retail - Store
Job Type: Full-time
Schedule: Flexible
Le Labo is an equal opportunity employer. We encourage applications from all qualified individuals without regard to sex, race, disability, age, sexual orientation, gender identity, religion, marital status, or pregnancy and maternity.
