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Retail Operations Supervisor

2 months ago


Solihull, Solihull, United Kingdom Miele Full time £30,000 - £35,000
Miele Experience Centre Retail Operations Supervisor
We are excited to present an opportunity for a Retail Operations Supervisor to become a vital part of our Experience Centre team.

This role is designed for individuals looking to advance their careers within Miele, in alignment with our Retail Growth Strategy.

Our Miele Experience Centres are renowned for delivering expert guidance and interactive demonstrations, effectively showcasing our premium products.

We invite both consumers and partners to engage with the Miele brand and experience our offerings daily.

Our Experience Centres serve as a crucial link between dealers, consumers, and Miele, facilitating opportunities to finalize sales either directly or through our partner network.

Unlike traditional retail environments, our Experience Centres experience lower foot traffic but engage in higher-value transactions.

We are committed to providing an exceptional experience for every customer, whether they are outfitting a new kitchen or purchasing essential products.

Key Responsibilities:

  • Assist the store manager in guiding the team to deliver an outstanding brand and sales experience for both consumers and dealers.
  • Be accountable for achieving revenue targets and sales KPIs while maintaining the highest standards of retail execution.
  • Play an integral role in the daily operations of the retail environment, including planning and executing events, and supporting the store manager in implementing our regional sales strategy.
  • Bring retail sales expertise and the confidence to step in for the store manager, ideally with experience at a supervisory level or higher.

Desired Skills:
You should possess a natural sales ability, demonstrating confidence and capability in navigating new and challenging situations. A proactive and adaptable approach, along with excellent planning, organization, and time management skills, is essential.

What We Offer:
We provide a competitive salary range of £30,000 - £35,000 per annum, based on experience, along with a comprehensive pay and benefits package.
Potential earnings could reach up to £40,000, inclusive of bonuses and allowances.

At Miele, we foster a respectful, positive, and inclusive culture, making it an exciting and rewarding place to work.
With approximately 500 employees across the UK, we offer a solid foundation for career progression within the organization.

If you demonstrate exceptional ability and bring enthusiasm and dedication to the team, this could be the ideal environment for you.

Join us in our pursuit of excellence and take the next step in your career with Miele.