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Furniture Sales Associate
2 months ago
**About Community Transport**
Community Transport is a charity that aims to provide accessible transport, affordable furniture, and professional driver training to the community. We strive to create a great shopping experience for our customers while generating income for the charity.
**Job Summary**
We are seeking a highly motivated and customer-focused Retail Assistant to join our growing Retail Team. As a Retail Assistant, you will work alongside the management team, volunteers, and work placements to ensure the efficient running of each store. Your primary responsibility will be to maximize shop performance and create a safe, clean, and attractive environment for our team and customers.
**Key Responsibilities**
- Ensure high standards of shop floor displays at all times
- Process Gift Aid on sales according to Community Transport guidelines
- Welcoming all customers to Community Transport services with courtesy and respect while providing excellent customer service
- Assist in the recruitment, induction, and training of volunteers and work placements
- Ensure the Gift Aid process is followed correctly for donated goods
- Follow procedures for using the till/EPOS system
- Ensure cash handling, reconciliation, and banking guidelines are adhered to
- Check that sales and deliveries paperwork are being completed correctly
- Proactively respect and manage client details in line with the guidelines of GDPR (data protection)
**Requirements**
- Experience of working in the retail or service sector
- Passion for driving sales and delivering the best possible customer service
- Strong IT skills to use our EPOS system
- Experience with a range of social media platforms
**What We Offer**
- Ability to work in a fast-paced retail service during a period of expansion
- Life Assurance (after successful probation)
- Long service and annual team member awards
- Enhanced sick pay provisions
- Employee Assistance scheme and health advice
**Our Team**
We are a team of dedicated individuals who are passionate about making a difference in the community. We offer a supportive and inclusive work environment that values diversity and promotes personal growth and development.
