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Trade Branch Manager

2 months ago

Croydon, United Kingdom Eurocell Group PLC Full time
About the Role

We are seeking an experienced and motivated Trade Branch Manager to lead our team and drive sales and customer satisfaction in our Trade Branch Network. As a key member of our team, you will be responsible for managing day-to-day branch operations, developing relationships with customers, and enhancing the sales and customer experience within the branch.

Key Responsibilities
  • Lead and develop a small team to achieve sales and branch targets
  • Manage day-to-day branch operations and team in order to deliver excellence
  • Develop relationships with customers and enhance the sales and customer experience within the branch
  • Manage team absences and deployment
  • Support the regional teams with recruitment
  • Provide exceptional customer service and operational standards
Requirements
  • Hands-on approach, lead by example, and focused on driving the team to reach sales and branch targets
  • Passion and energy to deliver exceptional customer service and achieve business targets
  • Customer-focused approach, happy to serve customers and proactively engage with potential future customers
  • Commercial approach to drive sales and maximise margins, whilst ensuring customers always walk away happy
  • Good organisational skills, drive, and leadership abilities to manage a branch effectively
  • A full and valid driving license is essential
  • Strong management skills and experience of leading a team
  • Experience within a similar management role ideally in a trade/builders merchant/retail, glazing, or uPVC environment could be a distinct advantage
What We Offer
  • A very competitive basic salary of up to £40,000 basic salary plus 10% Zone Allowance
  • An excellent monthly bonus scheme, which added to your salary is up to another £10,000 per year
  • A New Branch Opening Bonus of up to £4,000
  • 25 days holiday, plus statutory holidays - normally 33 days in total each year
  • Free Healthcare plan for all employees
  • Enhanced Maternity and Paternity benefit
  • Free Life Assurance Plan of 3x your Annual Salary
  • Christmas shutdown
  • Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
  • Company Pension Plan
  • Employee discount on Eurocell products
  • Discounts across many well-known online and high street retailers
  • A blend of training, including e-learning and on-the-job training to help your career development
  • Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
  • Colleague Referral Programme; we pay you for successfully referring people to join our team