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Housing Options Advisor
1 month ago
We are seeking a skilled and compassionate Housing Options Officer to join our Housing Services Department. As a key member of our team, you will play a vital role in delivering a high-quality, customer-focused housing advice service to residents, assisting them with their housing options.
Key Responsibilities- Investigate and advise customers on their housing needs and options, ensuring the Council's statutory obligations related to housing advice and homelessness services are met.
- Assist customers with applications for housing support and liaise with external agencies and support services.
- Work with the Housing Solutions Manager to assess homelessness cases and allocate resources.
- Maintain accurate records and data for service reporting.
- Effective communication skills and the ability to deal sensitively with members of the public.
- The ability to work both independently and as part of a team.
- Strong organisational and time management skills.
We offer a competitive salary, 28 days holiday, a generous employer contribution pension scheme, life assurance, flexible working opportunities, career development, and more.
This is a fantastic opportunity for an enthusiastic individual to make a difference in their community while developing their career in a supportive and welcoming team.
