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Retail Operations Manager

2 months ago

Aylesbury, Buckinghamshire, United Kingdom Frasers Group Full time

Job Title: Retail Operations Manager

Job Summary:

Frasers Group is seeking an experienced Retail Operations Manager to join our team. As a key member of our operations team, you will be responsible for leading a small team in one of our instore departments, providing on the spot feedback, and celebrating success.

Key Responsibilities:

  • Lead a small team: You will be responsible for leading a small team in one of our instore departments, providing guidance and support to ensure they are efficient in always following best practice to support the delivery of commercial goals and brand knowledge.
  • Customer Experience: You will be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently.
  • Store Presentation: You will support in delivering meticulous store presentation taking pride in implementing visual merchandising standards that align with the Frasers Group Brand.
  • Sales and Operations: You will be fundamental in achieving results and going beyond set goals, driving store performance to its maximum potential.

Requirements:

  • Recent Supervisory experience: You will have recent supervisory experience and a passion for retail and people.
  • Leadership skills: You will be a confident leader who can motivate and challenge others to deliver.
  • Attention to detail: You will be detail orientated and able to communicate at all levels.
  • Culture fit: You will promote the Frasers Group values and our culture to internal and external parties.

Benefits:

  • Basic Salary: £28,256 per annum
  • Bonuses: Monthly, Quarterly, and Bi-annual Bonuses
  • Commission led bonuses: Across a wide range of products
  • Development Courses: A wide range of Development Courses with National Qualifications
  • Holiday: 28 Days Holiday
  • Uniform Discount: 40% Instore Uniform Discount
  • Gym membership: Discounted Gym membership
  • Group Wide Discount: 20% Discount across all Frasers Group brands