Ticketing & Box Office Operations Manager
1 month ago
We are seeking a highly skilled and customer-focused Ticketing & Box Office Executive to join our team at OVO Arena Wembley. As a key member of our operations team, you will be responsible for managing and developing the ticketing operation to ensure seamless event execution.
Key Responsibilities- Event setup and management, including creating manifests and signing off figures.
- Collaborate with Ticketing/Box Office teams and hirers to optimize event configurations, manage seat availability, and advise on price breaks.
- Coordinate with Ticketing Company/Agents/Promoter for accurate show setup.
- Oversee Box Office operations on show days.
- Assist Front of House Manager with ticketing/Box Office customer complaints.
- Maintain seating plans database and grosses; liaise with ticketing supplier.
- Report daily sales figures to promoters.
- Ensure compliance with health and safety regulations and ASM Global Health & Safety Policy.
- Utilize resources efficiently to reduce waste and costs.
- Lead and manage using key competencies: planning, problem-solving, decision-making, performance management.
- Previous experience in ticketing or a box office environment.
- Exceptional customer service.
- Excellent written, telephone, and interpersonal skills.
- Proven ticket sales experience.
- Passion for the live events industry.
- Proficiency in Microsoft Office packages, including Excel.
At ASM Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. We aim to be an inclusive organization, trusted and admired by our employees, customers, and suppliers.
We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.
If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.
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London, Greater London, United Kingdom ASM Global Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Ticketing & Box Office Executive to join our team at OVO Arena Wembley. As a key member of our operations team, you will play a vital role in managing and developing the ticketing operation for our venue.Key ResponsibilitiesEvent setup and management, from creating manifests to show night and...
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London, Greater London, United Kingdom ASM Global Full time{"title": "Ticketing & Box Office Executive", "description": "Role OverviewWe are seeking a highly skilled and customer-focused Ticketing & Box Office Executive to join our team at OVO Arena Wembley.Key ResponsibilitiesManage and develop the ticketing operation for OVO Arena Wembley, ensuring seamless event setup and execution.Collaborate with Ticketing/Box...
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Ticketing & Box Office Operations Manager
2 months ago
London, Greater London, United Kingdom ASM Global Full time{"title": "Ticketing & Box Office Executive", "description": "Role OverviewWe are seeking a highly skilled and customer-focused Ticketing & Box Office Executive to join our team at OVO Arena Wembley.Key ResponsibilitiesManage and develop the ticketing operation for OVO Arena Wembley, ensuring seamless event setup and execution.Collaborate with Ticketing/Box...
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London, Greater London, United Kingdom ASM Global Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Ticketing & Box Office Executive to join our team at ASM Global. As a key member of our operations team, you will play a vital role in managing and developing the ticketing operation for OVO Arena Wembley.Key ResponsibilitiesEvent setup and management, from creating manifests to show night...
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Ticketing & Box Office Operations Manager
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London, Greater London, United Kingdom ASM Global Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Ticketing & Box Office Executive to join our team at ASM Global. As a key member of our operations team, you will play a vital role in managing and developing the ticketing operation for OVO Arena Wembley.Key ResponsibilitiesEvent setup and management, from creating manifests to show night...
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Ticketing & Box Office Operations Manager
2 months ago
London, Greater London, United Kingdom ASM Global Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Ticketing & Box Office Executive to support the management and development of the ticketing operation for OVO Arena Wembley.Key ResponsibilitiesManage event setup and configuration, including creating manifests and signing off figures.Collaborate with ticketing teams and hirers to optimize...
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Ticketing & Box Office Operations Manager
2 months ago
London, Greater London, United Kingdom ASM Global Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Ticketing & Box Office Executive to support the management and development of the ticketing operation for OVO Arena Wembley.Key ResponsibilitiesManage event setup and configuration, including creating manifests and signing off figures.Collaborate with ticketing teams and hirers to optimize...
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