Technical Operations Manager

4 weeks ago

London, Greater London, United Kingdom Brand Organic Full time £27,500 - £35,000
Job Title: Technical Manager

We are seeking an experienced and organized Technical Manager to join our team at Brand Organic. As a key member of our operations team, you will be responsible for managing and maintaining our high technical standards and relevant certifications.

Key Responsibilities:
  • Manage and maintain our BRCGS certification, including monitoring and updating our Quality Management System as required.
  • Responsibility for label and legal checks for new and existing products to ensure compliance with UK legislation.
  • Liaise with customers and brands on technical issues.
  • Act as point of contact for regulatory bodies and report any issues arising.
  • Manage customer complaints.
  • Compile data for packaging waste responsibilities and liaise with relevant 3rd parties.
  • Process orders and related transactions on our stock management software, Unleashed.
  • Process orders through 3PL software when required, and liaise with providers where required.
  • Maintenance of new and existing products on our stock management software.
  • Stock purchasing and forecasting alongside our Wholesale Manager.
  • Manage freight forwarders and delivery of inventory as appropriate.
Requirements:
  • A detailed understanding of the FMCG supply chain landscape, particularly with regards to food and drink.
  • Knowledge of BRC procedures and other technical processes.
  • Good understanding of Unleashed, Mintsoft, Excel/Google Sheets, and G Suite.
  • A flexible and ambitious mindset, with the ability to adapt and grow with our company.
What We Offer:
  • A newly adapted position for a self-motivated candidate looking for a flexible and varied role within a growing company.
  • Scope to adapt and grow the role well beyond the 18-month fixed term, depending on results achieved.
  • A home-based role, requiring the candidate to work independently and be confident working in this type of environment.
  • Flexible working hours, with the role primarily results-driven.
  • Travel may be required as part of the role, particularly domestically for trade shows, audits, etc.

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