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IT Support Specialist

2 months ago


Frome, Somerset, United Kingdom Ernest Gordon Recruitment Limited Full time
About the Role

We are seeking an experienced IT Support Engineer to join our team at Ernest Gordon Recruitment Limited as a Technical Services Engineer. This is an exciting opportunity to work with a well-established Managed Service Provider (MSP) that is experiencing strong growth and has ambitious plans to expand further in the next 12 months.

Key Responsibilities:
  • Building strong relationships with clients through on-site and remote interactions
  • Understanding client needs and providing tailored solutions
  • Performing break/fix and installation tasks on-site
  • Conducting quarterly audits of client networks and infrastructure
Requirements:
  • Experience in providing 2nd line support
  • Strong technical understanding of computer systems, networks, firewalls, and other related technologies
  • Excellent communication and customer satisfaction skills
About the Company

Ernest Gordon Recruitment Limited is an equal opportunities employer and welcomes applications from all suitable candidates. We are committed to providing a supportive and inclusive work environment.

The salary for this position is £30,000 - £35,000 + Company Benefits + Training + Progression + Hybrid. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.