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IT Support Specialist
2 months ago
We are seeking an experienced IT Support Engineer to join our team at Ernest Gordon Recruitment Limited as a Technical Services Engineer. This is an exciting opportunity to work with a well-established Managed Service Provider (MSP) that is experiencing strong growth and has ambitious plans to expand further in the next 12 months.
Key Responsibilities:- Building strong relationships with clients through on-site and remote interactions
- Understanding client needs and providing tailored solutions
- Performing break/fix and installation tasks on-site
- Conducting quarterly audits of client networks and infrastructure
- Experience in providing 2nd line support
- Strong technical understanding of computer systems, networks, firewalls, and other related technologies
- Excellent communication and customer satisfaction skills
Ernest Gordon Recruitment Limited is an equal opportunities employer and welcomes applications from all suitable candidates. We are committed to providing a supportive and inclusive work environment.
The salary for this position is £30,000 - £35,000 + Company Benefits + Training + Progression + Hybrid. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.