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Care Coordinator

2 months ago

Beckenham, Greater London, United Kingdom Helping Hands Full time

About the Role

We are seeking a highly skilled and experienced Care Coordinator to join our team at Helping Hands. As a Care Coordinator, you will play a vital role in supporting our Registered Care Manager in delivering exceptional care and support to our customers and carers within the local community.

Key Responsibilities

  • Support the Branch Care Manager in ensuring that customers receive the highest standards of care and support through effective allocation of staff.
  • Complete direct observations and supervisions for your care teams within the correct timescales.
  • Support the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
  • Reassess customers to ensure care plans are reflective of customer's needs and condition.
  • Actively seek new business opportunities and support the commercial growth of the branch.
  • Ensure that the highest levels of customer service are always provided.

Requirements

  • A Level 3 Diploma in Adult Care or willingness to work towards achieving this.
  • Knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level.
  • A full UK driving licence and access to your own vehicle.

What We Offer

  • Career progression opportunities.
  • 23 days annual leave, rising to 25 after 2 years of service.
  • Blue Light Card offering discounts from business and services.
  • Access to our employee assistance programme.
  • Support to complete nationally recognised qualifications.
  • Refer a friend scheme.
  • Annual salary review.

About Us

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.