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Career Advancement Opportunity: Assistant Manager

2 months ago

Saint Peters, Kent, United Kingdom Shepherd Neame Full time
About the Role

We are seeking an experienced and enthusiastic Assistant Manager to join our team at the Botany Bay Hotel in Broadstairs, Kent. As an ambassador for our brand, you will be responsible for covering duty manager shifts, supporting the management team in creating an inclusive culture, and leading and developing the team to deliver exceptional customer service.

Key Responsibilities
  • Lead and manage a team of hospitality professionals to ensure excellent customer service
  • Support the management team in creating an inclusive and supportive work environment
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with the management team to achieve business objectives and goals
  • Ensure compliance with company policies and procedures
What We Offer
  • Competitive salary or hourly pay rate
  • A share of tips in addition to your pay
  • Early wage withdrawal scheme
  • 25% discount on food and drink at Shepherd Neame Managed Houses
  • 25% discount on overnight Managed House Hotel bookings
  • Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
  • Sheps Hut discounts and special offers hub on 100's of high street shops and services
  • Access to a Workplace Mental Health Platform
  • Company pension plan
  • The opportunity to develop and move within our pubs, the Brewery, and Support Office
  • Flexible working hours
About Us

Shepherd Neame is Britain's oldest brewer, with a rich history spanning over 300 years. As an independent family business, we pride ourselves on our award-winning visitor centre and our commitment to providing exceptional customer service across our 300+ pubs and hotels in London and the South East.

We are an inclusive and supportive employer, committed to diversity, equality, and inclusion. We strive to create a work environment where all employees feel respected and supported in fulfilling their potential.