Mobile Plant Fitter

7 days ago

Birmingham, Birmingham, United Kingdom Finning International Full time

Job Summary:

We are seeking a highly skilled and experienced Mobile Plant Fitter to join our team at Finning International. As a Mobile Plant Fitter, you will be responsible for responding to customer field repair and service requests, diagnosing and resolving mechanical and electrical issues with Caterpillar products.

Key Responsibilities:

  • Respond to customer field repair and service requests, diagnosing and resolving mechanical and electrical issues with Caterpillar products.
  • Provide comprehensive detail about the nature of the problem to the customer and Finning, creating a quote as per the request of the customer within a cost and time effective manner.
  • Work within Finning's industry leading field service department, utilizing the most up to date dealer software and repair techniques.
  • Attend site and understand customer needs, resolving any mechanical or electrical issues in a safe, timely and cost-effective manner.
  • Identify the parts required to carry out the repair and requisition any parts, determining expected time of delivery so that a date and time of any necessary service re-visit can be agreed with the customer.
  • Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards.

Requirements:

  • Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines.
  • Knowledge in the use of field-based diagnosis tools and equipment is essential.
  • Heavy Earth Moving equipment operating knowledge.
  • LDV driving licence.
  • Apprentice trained engineer / Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice.
  • Experience of a variety of construction and static machines is essential.

What We Offer:

  • 25 days holiday (purchase up to 5 extra days holiday)
  • Annual Bonus
  • Annual Tool Allowance
  • Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
  • Access to company share scheme
  • Up to 7% pension (matched by company)
  • Refer a friend bonus
  • Employee reward platform (retail discounts and other employee rewards)
  • Life insurance
  • Laptop and phone, van
  • Industry leading CAT product training
  • Overtime

Additional Benefits:

  • Enhanced maternity and paternity packages
  • Family-friendly policies to support working parents
  • Enhanced flexible working options
  • Support from a team of 40+ Mental Health first aiders
  • Employee wellbeing solutions
  • The opportunity to work with your charity of choice
  • Length of service & recognition awards

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