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Sales Engineer

2 months ago

Maidenhead, Windsor and Maidenhead, United Kingdom Dahua UK & Ireland Full time
Job Title: Product Pre Sales Engineer

Job Type: Full time

Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Our company offers end-to-end security solutions, systems, and services to create value for city operations, corporate management, and consumers.

We have over 16,000 employees and over 50% engaged in R&D, with solutions, products, and services applied in 180 countries and regions.

Our company has been continuously increasing its investment in R&D, putting around 10% of our annual sales revenue into R&D.

We explore emerging opportunities based on video IoT technologies and have already established business in machine vision, video conferencing systems, professional drones, electronic license plates, RFID, and robotics etc.

We have established 53 overseas subsidiaries and representative offices covering the Asia Pacific, North America, Europe, Africa, and other regions to provide customers with speedy and high-quality services.

Our products are widely applied in key vertical markets such as public security, traffic, retail, banking & finance, and energy etc.

We have installed numerous major projects with our solutions and products – China International Import Expo, the Rio Olympics, the G20 Hangzhou Summit, BRICS Xiamen Summit, Lincoln City Surveillance in the UK, Recife CBTU Subway in Brazil as well as many others.

We have applied for over 2,800 patents, including more than 150 international patents.

We have been ranked 2nd for 5 years in a row in the global CCTV & video surveillance equipment market and have maintained our spot in the 2019 A&S Security 50, ranking 2nd for two consecutive years.

Key Responsibilities:
  • Provide product pre-sales promotion, including introducing new product features to Channel Customers, helping customers to select products, and working with sales staff for sales targets.
  • Provide product training to technical engineers for our channel customers and help them to improve the standard of their technical knowledge.
  • Helping customers prepare tender documents and making tenders to the required standards.
  • Actively assist our business partners such as distributors and resellers in Brand promotion, cooperating with the Dahua Marketing Team about promotional materials for customers to develop the company's business.
  • Provide technical support and advising on all aspects of video surveillance equipment for sales staff and customers, including responding to customers on technical problems, cooperating with R&D on troubleshooting, and doing integration with third-party companies.
  • Strong knowledge of CCTV, alarm, access control, door entry, video conference, VMS, cloud storage, video wall, video/audio matrix, network, and industrial drone products.
  • Proven ability to handle, analyze and synthesise qualitative and quantitative data to inform decisions.