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Internal Sales Representative

2 months ago


Bristol, Bristol, United Kingdom TradeChoice Carpet & Flooring Full time
About Us

We are a leading distributor of flooring products, operating out of 14 branches across the UK.

Our mission is to create a dynamic and supportive work environment that fosters growth and development for our employees.

Job Summary

We are seeking a highly motivated and experienced Internal Sales Executive to join our team.

As a key member of our sales team, you will be responsible for sourcing new sales opportunities, handling customer queries, and providing excellent customer service.

Key Responsibilities
  • Actively source new sales opportunities through customer engagements and relationships.
  • Handle customer queries and provide accurate product and service information.
  • Receive inbound sales and carry out outbound sales calls to existing and new customers.
  • Process customer orders accurately and efficiently.
  • Collaborate closely with colleagues to ensure the timely delivery of products.
  • Process purchase orders and liaise with the logistics team to ensure smooth delivery.
  • Advise customers on suitable products based on their needs and specifications.
  • Maintain the Trade Counter area, replenishing and rotating product displays in a dynamic and proactive manner.
Requirements
  • Commercial awareness and acumen.
  • Proven experience working to sales targets.
  • Customer service experience.
  • Data analysis and reporting.
  • Provision of high-quality service in a customer-facing role.
  • Adaptive communication.
  • Ability to build and maintain positive relationships.
  • Ability to work to targets and deadlines.
  • Self-motivation, resilience, and tenacity.
  • Ability to deliver excellent quality customer service to all customers.
  • Self-starting and demonstrating initiative.
  • Comfortable working collaboratively and autonomously.
Progression Opportunities
  • Sales Office Manager.
  • Area Sales Manager.
  • Retail Partner Manager.
About Our Company Culture

We value diversity and inclusion, mental health and wellbeing, and are dedicated to the development, retention, and motivation of our people.

We strive to create a positive and supportive work environment that fosters growth and development for our employees.