Food and Beverage Service Associate
4 weeks ago
We are seeking a highly motivated and customer-focused F&B Attendant to join our team at Hotel Du Vin. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring a memorable dining experience that exceeds their expectations.
About the RoleThis is an exciting opportunity to work in a fast-paced and dynamic environment, where you will have the chance to develop your skills and knowledge in food and beverage service. You will work closely with our kitchen team to ensure seamless service, and be responsible for managing tables, taking orders, and serving food and drinks to our guests.
Key Responsibilities- Provide exceptional customer service, ensuring a warm and welcoming experience for all guests
- Manage tables, take orders, and serve food and drinks to guests in a timely and efficient manner
- Work closely with the kitchen team to ensure seamless service and high-quality food presentation
- Upsell and promote our menu items and drinks to increase revenue and enhance the guest experience
- Maintain a clean and organized workspace, adhering to health and safety standards
As a valued member of our team, you will enjoy a range of benefits, including:
- Competitive rates of pay and opportunities for career progression
- Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality
- Discounted friends and family room rates
- 35% off your bill when dining in our Brasseries and Bistros
- Fully funded apprenticeship programs to support your career development
- High street discounts on a range of shops, experiences, and holidays
- Cycle to work scheme and healthcare cash plans
- Referral schemes and a decent uniform
We are committed to reducing our environmental impact and promoting sustainability in all aspects of our business. Some of our key goals include:
- 100% of our electricity generated using renewable energy
- Recycling at least 70% of our waste
- Implementing chemical-free cleaning systems and eco-friendly kitchen practices
- Volunteering for sustainable charities on full pay
We are an equal opportunities employer and welcome applications from all suitably qualified persons, regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
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