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Assistant Store Manager

2 months ago


Shrewsbury, Shropshire, United Kingdom British Heart Foundation Full time
About the Role

We are seeking an experienced and motivated Assistant Store Manager to join our team at the British Heart Foundation. As a key member of our store management team, you will play a vital role in driving sales, improving customer satisfaction, and contributing to the overall success of our stores.

Key Responsibilities
  • Support the Store Manager in the day-to-day running of the store, taking full responsibility in their absence.
  • Lead and inspire a team of staff and volunteers to deliver exceptional customer service, ensuring a high standard of customer experience.
  • Drive sales growth through effective visual merchandising, stock management, and promotional activities.
  • Maximize sales through physical and digital channels, including online platforms and social media.
  • Support with the recruitment and development of volunteers, ensuring a skilled and motivated team.
  • Work collaboratively with the Store Manager to achieve sales targets, manage stock levels, and maintain a high standard of store appearance.
Requirements
  • Proven experience in a customer-facing role, with a strong track record of delivering excellent customer service.
  • Supervisory experience, with the ability to lead and motivate a team.
  • Commercially driven, with a passion for driving sales growth and improving customer satisfaction.
  • Inclusive approach to developing teams, with a focus on diversity, equity, and inclusion.
  • Results-driven, with a focus on achieving sales targets and improving store performance.
About Us

The British Heart Foundation is a leading charity that funds research into heart and circulatory diseases. We have over 700 stores across the UK, and our mission is to fund lifesaving research and support people affected by heart and circulatory diseases.

What We Offer
  • A competitive salary and benefits package, including 38 days annual leave and a pension scheme.
  • Opportunities for career development and progression, with a strong focus on internal promotion.
  • A supportive and inclusive work environment, with a focus on diversity, equity, and inclusion.
  • Access to a range of employee benefits, including a health cash plan and cycle to work scheme.