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Deputy Housekeeping Supervisor

2 months ago

Warwick, United Kingdom HandPicked Hotels Full time
Position Overview:
Hand Picked Hotels represents a stunning collection of 21 unique, privately owned luxury retreats, each selected for their distinctive charm. These architecturally remarkable properties are quintessentially British, offering breathtaking locations from the Scottish Highlands to the Channel Islands, with views ranging from expansive beaches to lush woodlands. Our dedicated teams ensure that every guest enjoys a memorable experience, fostering a desire to return.

About the Role:
We are seeking an Assistant Housekeeping Manager to join our esteemed establishment. In this role, you will set a standard of excellence and motivate the Housekeeping Team to consistently provide outstanding service, placing guest satisfaction at the forefront of all operations.

Key Responsibilities:
  • Lead the recruitment, training, and development of a motivated team capable of exceeding guest expectations.
  • Monitor and enhance adherence to brand standards and operational procedures.
  • Demonstrate the ability to perform under pressure and meet tight deadlines, making confident decisions while collaborating with team members to achieve common objectives.
  • Possess a solid understanding of financial aspects of the business, including labor costs, inventory management, forecasting, and budgeting.
  • Embrace a culture of inspiration, enjoyment, and teamwork within the Hand Picked family.
Candidate Profile:
  • Proven experience in hotel housekeeping management within a 4 or 5-star luxury environment.
  • A keen eye for detail and a passion for maintaining the highest cleanliness standards.
  • Experience in training and motivating colleagues to reach their full potential.
  • Ability to thrive in a fast-paced environment with a flexible work approach.
  • Exceptional interpersonal skills to build rapport with both colleagues and guests.
  • A professional, organized, and friendly demeanor, with the ability to anticipate guest needs and create lasting memories.
Benefits:
  • Competitive salary package, inclusive of service charge.
  • Full-time position, working 5 days a week on a rota basis, totaling 40 hours per week.
  • Generous company pension scheme.
  • Life assurance coverage.
  • Employee Assistance Program for personal support.
  • Company Sickness Scheme Benefit.
  • 28 days of annual leave, increasing with service.
  • Opportunities for career advancement through in-house and external training programs.
  • Staff accommodation rates and discounts on food and beverages.
  • Access to a retail discount platform and health and well-being resources.
  • Chance to build lasting friendships in a diverse and inclusive team environment.