Senior Housing Manager

3 weeks ago

Slough, Slough, United Kingdom Service Care Solutions Ltd Full time
Senior Contract Officer

We are seeking a highly skilled and experienced Senior Contract Officer to join our team at Service Care Solutions Ltd. This is a full-time, temporary contract with an initial contract period of 3 months.

Key Responsibilities
  • Deliver excellent housing management services, ensuring high operational performance and continuous improvement.
  • Manage and prioritize own workload, working effectively as part of a team.
  • Provide comprehensive housing management services, dealing with breaches of tenancy/leaseholder agreements, estate management/monitoring, anti-social behaviour, caretaking, and delivery of communal services and tenancy support visits.
  • Identify opportunities for service improvements and make recommendations to the Neighbourhood Lead/Neighbourhood Manager.
  • Ensure all complaints, incidents of ASB and harassment are investigated and dealt with in accordance with policies and procedures.
  • Assist in developing annual service plans and programs of work for Housing teams.
  • Monitor budgets for which you are responsible within timescales and ensure expenditure is in accordance with budget, procedures, and levels of delegated authority and audit requirements.
  • Participate in the delivery of an out-of-hours service, undertake temporary relief emergency cover, including participation in the emergency plan.
  • Work in partnership with key stakeholders and represent the council on key groups when necessary.

The successful candidate will have extensive experience in Housing, excellent verbal communication and presentation skills, knowledge of legal enforcement proceedings via the County Court, and a full UK Driving Licence and access to a vehicle.

The hourly rate for this position is £19.31 per hour (PAYE equivalent), inclusive of holiday.

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