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Contracts Specialist
2 months ago
About the Role
Moog Aircraft Group is seeking a skilled Contracts Specialist to join our Military Aircraft Group, Wolverhampton, Contracts Team. As a key member of the team, you will report to a Contracts Team Lead and be responsible for managing contractual and administrative activities for multiple contracts/customer accounts/programmes.
Key Responsibilities
- Review customer purchase orders and create sales orders in the Moog ERP system, ensuring timely follow-up until sales order close out.
- Provide formal acknowledgements and regular updates on order progress to customers, maintaining strong relationships and delivering high-quality service.
- Review contractual terms in customer purchase orders for compliance, consistency, and risk assessment, ensuring adherence to company policies and procedures.
- Produce and submit quotations to customers using the company CRM tool, coordinating with functional disciplines on lead times and prices.
- Manage customer web-based portals for order retrieval, delivery forecast, and quotation submission, ensuring seamless communication and collaboration.
- Assist the Contracts Team Lead and/or Contracts Manager with proposal preparation and submission as needed, providing expert advice and guidance.
- Collaborate with other functional disciplines to provide quotations and updates to customers, fostering a culture of teamwork and cooperation.
- Participate in and facilitate Lean/Kaizen events, driving continuous improvement and process optimization.
- Update and maintain an accurate and auditable filing and archiving system, ensuring compliance with company policies and regulatory requirements.
Requirements
- More than two years of experience in a customer-focused team, customer account adviser/assistant programme manager/customer liaison, or within a contracts/commercial function.
- Bachelor's Degree or equivalent from an accredited institution, ideally in business management or contract law.
- Experience of using ERP systems (preferably SAP), from order creation to close out.
- Able to be highly productive when working on their own or within a team, with excellent communication and interpersonal skills.
- Experience of sales contracting, with the ability to influence and convince others.
- Articulate and persuasive, with the ability to communicate effectively with a broad range of multi-functional staff at differing levels of seniority within the organisation.
- Ability to prioritise many different tasks and work to tight customer deadlines, with excellent time management and organisational skills.
- Excellent communication skills, with the ability to understand and apply contract provisions such as warranties, remedies, etc.
- Knowledge and application of UK and US Government conditions, DEFCONs, and FARs and DFARS.
About Moog
Moog prioritises diversity, equity, and inclusion, creating a culture where everyone is valued, respected, and given equal opportunities. We strive to empower employees to bring their authentic selves to work, celebrating our differences to foster a welcoming environment for all.
What We Offer
- Career progression opportunities and learning and development programs that will empower you to grow both personally and professionally.
- A comprehensive Flexible Benefits Package, 33 Days Annual Leave (including Bank Holidays), Private Medical Insurance, access to mental health support and expert financial advice.
- Free parking, access to electric car charging, Life Assurance, a Company Pension contribution starting at 6%, Employee Share Options.