Retail Store Manager

6 days ago

Edinburgh, Edinburgh, United Kingdom Aubin & Wills Full time

About the Role:

Aubin & Wills is seeking a highly skilled and experienced Retail Manager to join our team. As a Retail Manager, you will be responsible for leading our retail operations and ensuring that our stores provide an exceptional customer experience.

Key Responsibilities:

  • Brand Representation: Serve as a living embodiment of the Aubin & Wills brand, showcasing our products and lifestyle in a compelling and authentic manner.
  • Customer Engagement: Interact with customers both in-store and online, providing exceptional service, product knowledge, and style advice to build lasting relationships.
  • Visual Merchandising: Assist in maintaining the store's visual standards, ensuring that the Aubin & Wills aesthetic is consistently reflected.
  • Product Knowledge: Stay updated on the latest product offerings and communicate their unique features and benefits to customers effectively.
  • Community Building: Foster a sense of community and loyalty among Aubin & Wills customers through engagement initiatives, events, and social media interactions.
  • Sales and Targets: Achieve sales targets while delivering an unparalleled shopping experience.
  • Feedback and Insights: Provide valuable feedback and insights to the management team to enhance product offerings and customer experiences.
  • Operations: Assist with all store operations, including back of house and e-commerce, in an efficient, safe, and thorough manner to deliver results and a seamless operation.

Qualifications:

  • A genuine passion for men's fashion and the Aubin & Wills brand.
  • Excellent interpersonal and communication skills.
  • Proven customer service experience.
  • Strong organisational skills and attention to detail.
  • Ability to work both independently and as part of a team.
  • Knowledge of current fashion trends and the ability to style outfits.
  • Flexibility in work schedule, including weekends and holidays as needed.

Benefits:

  • Competitive compensation package.
  • Private Healthcare.
  • Employee discounts on Aubin & Wills products.
  • Opportunities for growth and advancement within the company.
  • A supportive and inclusive work environment.
  • The chance to be part of a brand that values tradition, quality, and innovation.

Aubin & Wills is committed to creating a workplace that values diversity and promotes equal opportunities for all employees. We believe that everyone has the right to be treated with dignity and respect, and we strive to create a work environment that is welcoming and inclusive for all.

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