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Commercial Security Supervisor

2 months ago

London, Greater London, United Kingdom Accor Hotels Full time
{"title": "Security Supervisor", "content": "Job Summary

We are seeking a highly skilled and experienced Security Supervisor to join our team at Accor Hotels. As a Security Supervisor, you will be responsible for ensuring the safety and security of our guests, staff, and property.

Key Responsibilities
  • Establish and maintain a chain of command and responsibility within the security team.
  • Perform duties according to the duty roster prepared by the Security Manager.
  • Adopt a service-oriented approach in discharging duties to ensure harmonious functioning with the hotel's concept of hospitality.
  • Be accountable for the overall performance of on-duty security personnel and all security-related matters.
  • Promote a "gentleman" rather than "officer" image for the security service.
  • Act on behalf of the Hotelkeeper on security matters.
  • Protect the safety of guests, staff, and their properties.
  • Assist other departments in rendering services to customers to maintain or enhance services provided.
  • Act as a host of the hotel by welcoming arriving guests and bidding farewell to departing guests.
  • Lead guests whenever possible if they are uncertain of the location within the hotel premises.
  • Inform and sell other hotel facilities to all visitors.
Requirements
  • Post-secondary school education with professional security qualifications preferred.
  • Minimum 2-3 years of experience in a similar role in a 5-star hotel with at least 1 year in a supervisory role.
", "lang_code": "en"}