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Senior Food and Beverage Associate

3 months ago

Plymouth, Plymouth, United Kingdom Philema Hospitality Management Enterprise Full time

Join our esteemed team at Philema Hospitality Management Enterprise, where we pride ourselves on delivering exceptional service in a luxurious setting. As a part of our dedicated staff, you will be immersed in a rich history and a stunning environment that enhances the guest experience.

Position: Senior Waiter/Waitress
We are seeking a skilled individual to fulfill the following responsibilities:

  • Provide outstanding hospitality and personalized service to all guests
  • Address guest concerns with professionalism and in line with our service standards
  • Work collaboratively with the Food and Beverage Manager and Supervisor to enhance sales
  • Assist in managing inventory and labor costs during the absence of management
  • Follow company protocols and guidelines diligently
  • Serve food and beverages adhering to our high standards of excellence
  • Inform guests about current promotions and menu offerings
  • Support the setup and execution of events and functions
  • Ensure accurate billing and payment processing
  • Maintain compliance with health, safety, and hygiene regulations
  • Foster positive relationships with all departments within the organization
  • Be knowledgeable of emergency procedures and safety regulations
  • Perform additional tasks as needed to support the team

ABOUT PHILEMA HOSPITALITY MANAGEMENT ENTERPRISE
We are committed to creating memorable experiences for our guests through unparalleled service and attention to detail.