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Assistant Branch Manager

2 months ago


Little Driffield, East Yorkshire, United Kingdom Jewson Full time

About the Role

We are seeking an experienced and passionate Assistant Branch Manager to join our team at Jewson. As a key member of our sales and customer service team, you will be responsible for leading and supporting the team to deliver exceptional customer experiences and drive sales growth.

Key Responsibilities

  • Customer Service and Sales Leadership: Act as first line support to the Branch Manager, leading and supporting the team to deliver success in customer service and sales.
  • Product Knowledge and Customer Interactions: Develop in-depth knowledge of our product lines and services to provide expert advice and solutions to customers.
  • Relationship Building: Develop and maintain strong relationships with new and existing customers to drive sales growth and customer loyalty.
  • Market Intelligence: Stay up-to-date with local market trends and competitor activity to inform sales strategies and drive business growth.
  • Operational Excellence: Use our in-house systems to process customer orders, manage delivery times, and maintain accurate stock levels.
  • Team Leadership: Lead the team to prioritize health and safety, demonstrating a commitment to creating a safe and healthy work environment.

What We Offer

  • Competitive Salary and Benefits: Enjoy a competitive basic salary, retirement savings plan, life assurance, and access to a range of employee benefits.
  • Professional Development: Take advantage of opportunities for career growth and development, including training and mentorship programs.
  • Collaborative Work Environment: Join a friendly and collaborative team that is passionate about delivering exceptional customer service and driving business growth.

Requirements

  • Leadership Experience: Proven leadership experience in a sales or customer service role.
  • Commercial Awareness: Strong commercial awareness and ability to analyze sales data and market trends.
  • Customer Service Skills: Excellent customer service skills, with a passion for delivering exceptional customer experiences.
  • Industry Knowledge: Industry experience and knowledge of the building materials sector would be advantageous.