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Assistant Branch Manager
2 months ago
About the Role
We are seeking an experienced and passionate Assistant Branch Manager to join our team at Jewson. As a key member of our sales and customer service team, you will be responsible for leading and supporting the team to deliver exceptional customer experiences and drive sales growth.
Key Responsibilities
- Customer Service and Sales Leadership: Act as first line support to the Branch Manager, leading and supporting the team to deliver success in customer service and sales.
- Product Knowledge and Customer Interactions: Develop in-depth knowledge of our product lines and services to provide expert advice and solutions to customers.
- Relationship Building: Develop and maintain strong relationships with new and existing customers to drive sales growth and customer loyalty.
- Market Intelligence: Stay up-to-date with local market trends and competitor activity to inform sales strategies and drive business growth.
- Operational Excellence: Use our in-house systems to process customer orders, manage delivery times, and maintain accurate stock levels.
- Team Leadership: Lead the team to prioritize health and safety, demonstrating a commitment to creating a safe and healthy work environment.
What We Offer
- Competitive Salary and Benefits: Enjoy a competitive basic salary, retirement savings plan, life assurance, and access to a range of employee benefits.
- Professional Development: Take advantage of opportunities for career growth and development, including training and mentorship programs.
- Collaborative Work Environment: Join a friendly and collaborative team that is passionate about delivering exceptional customer service and driving business growth.
Requirements
- Leadership Experience: Proven leadership experience in a sales or customer service role.
- Commercial Awareness: Strong commercial awareness and ability to analyze sales data and market trends.
- Customer Service Skills: Excellent customer service skills, with a passion for delivering exceptional customer experiences.
- Industry Knowledge: Industry experience and knowledge of the building materials sector would be advantageous.