IT Support Specialist Trainee
1 week ago
We are seeking a highly motivated and enthusiastic IT Smart Technician Trainee to join our team at Just IT. As a trainee, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment.
The successful candidate will be responsible for providing technical support to internal colleagues, diagnosing and resolving technical issues, and obtaining technical information and business impact to enable support teams to resolve incidents effectively.
We offer a comprehensive training program that will equip you with the necessary skills and knowledge to excel in this role. Our training program includes smart technologies, electrical principles, technical and architectural drawings and documentation, networking, internet of things (IoT), and project management.
We are looking for individuals who are passionate about technology, have excellent communication skills, and a desire to provide customers with excellent services. If you are a team player who is eager to learn and develop your skills, we encourage you to apply for this exciting opportunity.
Main Responsibilities:
- Provide a single point of contact to internal colleagues reporting IT related incidents.
- Diagnose and resolve technical issues at first level to minimize downtime to colleagues.
- Obtain both technical information and business impact to enable support teams to resolve incidents effectively.
Training Opportunities:
- Smart technologies
- Electrical principles
- Technical and architectural drawings and documentation
- Networking
- Internet of things (IoT)
- Project management
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