Sales Specialist
1 month ago
NCH Europe is seeking a highly motivated and results-driven Inside Sales Specialist to join our sales team. As an Inside Sales Specialist, you will be responsible for selling profitable solutions to customers within assigned territories and dormant accounts.
Key Responsibilities:- Make outbound telephone calls to current and prospective customers to create business opportunities for products and services.
- Maintain territories when Sales Specialists leave the business or are on temporary leave.
- Handle incoming customer calls to extend contracts, sell new or additional products and services, and provide customer satisfaction and retention.
- Generate quotations and follow through to order conversion.
- Follow up on campaigns initiated by the team.
- Provide functional guidance, advice, or training to less-experienced inside sales positions.
- Attend periodic sales training sessions.
- Use the LMS platform effectively.
- Ensure adherence to all compliance standards and operate with integrity at all times.
- Adhere to NCH Europe's health and safety standards to protect the wellbeing of all NCH Europe Agents and Employees.
- Drive NCH Europe's core values.
- Monthly sales
- Measure of calls made
- Number of qualified buyers
- Number of orders
- % of dormant account sales
- A strong team player with a clear focus on achieving results
- A great communicator with a confident telephone manner, clear, articulate, personable, and able to quickly build rapport and trust with business customers
- Very well organized, able to pick up new ideas, new solutions, and deliver a successful sales pitch
- Enjoys beating sales targets and earning money, constantly trying to better own personal performances and set new standards
- Innovative and creative, able to remain confident when dealing with negative situations and come up with imaginative solutions to difficult problems
- Self-motivated, with high energy and an engaging level of enthusiasm
- Strong Telesales/Customer Service experience with a successful track record of achievement is highly desirable
- Proficiency in using Microsoft Office Suite applications, customer relationship management software, and sales order management systems would be beneficial
- Fluency in English and Finnish is essential
- Company Pension
- 25 days holiday plus bank holidays
- 4 x salary life insurance
- Comprehensive training and learning opportunities
- Discounts on numerous leisure, financial, and retail products
- Technology Scheme
- Employee Assistance Programme and value-added services including a digital GP
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