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Patient Admissions Team Lead
2 months ago
We are seeking a highly motivated and experienced Patient Admissions Team Lead to join our team at Spire Healthcare Ltd. As a key member of our operations team, you will be responsible for leading a team of administrative staff and ensuring the smooth operation of patient admissions.
Key Responsibilities- Team Leadership: Lead a team of administrative staff to achieve operational excellence and drive business performance.
- Operational Management: Manage the day-to-day operations of patient admissions, including scheduling, bookings, and pre-op assessments.
- Quality Assurance: Conduct regular quality assessments and provide feedback to the team to ensure high standards of customer service.
- Workforce Planning: Plan and manage the workforce to meet business demands and ensure timely completion of administrative tasks.
- Reporting and Analysis: Analyze and report on key performance indicators (KPIs) to identify areas for improvement and drive business growth.
- Communication: Communicate effectively with the Patient Admissions Manager, Director of Shared Services, SMT, and HoDs to ensure seamless operations and achieve business objectives.
- Leadership Experience: Proven experience in leading a team and driving business performance.
- Operational Management: Strong understanding of operational management principles and practices.
- Communication Skills: Excellent communication and interpersonal skills.
- Analytical Skills: Strong analytical and problem-solving skills.
- Technical Skills: Proficient in using administrative software and systems.
- Competitive Salary: A competitive salary package.
- Benefits: A comprehensive benefits package, including 35 days annual leave, employer and employee contributory pension, and private medical insurance.
- Professional Development: Opportunities for professional development and career growth.
