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Accommodation Services Assistant
2 months ago
About the Role
This role offers a unique opportunity to provide both front-of-house and administrative support within our dynamic accommodation services team. You'll be the welcoming face of our institution, greeting students, visitors, and external contacts with a friendly and professional demeanor.
Your responsibilities will encompass a range of tasks, including:
- Managing reception duties, ensuring a smooth and efficient check-in/check-out process for residents.
- Providing administrative support across various sites, assisting with tasks such as data entry, correspondence, and scheduling.
- Supporting key events like open days, intake days, and departures, contributing to a positive and welcoming experience for all attendees.
About You
We are seeking an individual with proven experience in customer-facing roles. You possess excellent communication and interpersonal skills, enabling you to build rapport with diverse individuals. Your ability to empathize with customer needs and deliver exceptional service is paramount.
Furthermore, you are proficient in using Microsoft Office applications and possess strong organizational and time management abilities. A self-motivated and proactive approach, coupled with a positive attitude, will enable you to thrive in this fast-paced environment.
What We Offer
As part of the UCL Eastman Dental Institute, you'll benefit from a comprehensive package that includes:
- Competitive salary and benefits package
- Opportunities for professional development and growth
- Collaborative and supportive work environment