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Customer Service Representative

2 months ago

Swindon, Swindon, United Kingdom Dick Lovett Full time

Customer Service Advisor Job Description

At Dick Lovett, we are seeking a skilled Customer Service Advisor to join our team. As a key member of our customer-facing team, you will play a vital role in ensuring our customers receive exceptional service and support.

**Key Responsibilities:**

* Complete repair orders and communicate with customers regarding repairs needed, including estimated costs and delivery dates.

* Collaborate with estimators and suppliers to process returns and manage invoices.

* Maintain and enhance knowledge of service technical information to provide accurate and efficient support.

* Safeguard customer vehicles, keys, and Bodyshop parking areas.

* Provide exceptional customer service through phone and face-to-face interactions.

**What We Offer:**

* A dynamic and supportive work environment.

* Opportunities for professional growth and development.

* Competitive compensation and benefits package.

If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.