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Technical Support Specialist

2 months ago

Essex, United Kingdom Rutherford Briant Full time

Job Summary:

Rutherford Briant is seeking a highly skilled and motivated Technical Support Specialist to join our growing team. As a key member of our Help Desk, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Provide technical support and troubleshooting for a wide range of IT issues
  • Assist clients with technical queries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain knowledge of new technologies and systems

Requirements:

  • At least 1 year of experience in a technical support role
  • Strong customer service skills and ability to work in a fast-paced environment
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Us:

Rutherford Briant is a leading provider of IT services and solutions. We are passionate about delivering exceptional customer service and building long-term relationships with our clients. If you are a motivated and talented individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.