Field Service Technician

4 weeks ago

Burnley, Lancashire, United Kingdom BAM UK & Ireland Full time
Building a Sustainable Future

BAM UK & Ireland is seeking a dedicated Site Technician to contribute to our mission of sustainability. This role involves working standard hours, Monday to Friday, under a flexible working policy.

Your Responsibilities


• Execute Planned Preventative Maintenance and ensure all related documentation is completed accurately.

• Address Reactive and emergency breakdown tasks, including the necessary paperwork.

• Collaborate with team members as needed or as directed by the Facilities Manager.

• Ensure all tasks are performed within the agreed contractual timelines.

• Actively work to minimize energy consumption on-site.

• Supervise visiting subcontractors to ensure compliance with work standards and Health and Safety regulations.

• Perform all duties in alignment with company policies and procedures.

• Accurately complete all work-related documentation in a timely manner.

• Regularly assess progress requests and communicate any issues or delays to the Supervisor or contact center.

• Strive to deliver exceptional customer satisfaction through prompt responses and completion rates.

• Develop and manage ongoing maintenance programs.

• Ensure the safe and secure storage of spare parts, materials, tools, and consumables.

• Provide technical assistance to colleagues when requested.

• Conduct daily monitoring and inspection of subcontractor work.

• Manage and control the Building Management System (BMS) where applicable.

• Undertake any additional duties as discussed and agreed upon.

• Oversee service management in accordance with contract specifications, utilizing best commercial and industry practices.

• Ensure compliance with Health and Safety, Quality, and Environmental regulations, adhering to all legislation and BAM FM policies.

• Maintain accurate records in line with legislative and BAM FM requirements.

• Perform other reasonable duties as requested by BAM FM.

• Carry out work safely and diligently.

• Ensure comprehensive records are created and maintained for statutory testing, inspections, and documentation.

Who We Are Looking For


• Proven experience in electrical and mechanical maintenance, testing, and troubleshooting across various equipment types, including HVAC, plumbing, and electrical systems.

• Familiarity with Service Level Agreements (SLAs), service targets, and Key Performance Indicators (KPIs).

• Strong communication skills.

• Ability to anticipate, diagnose, and resolve faults effectively.

• Proficient in completing essential paperwork accurately and promptly.

• Good IT proficiency.

• Excellent customer service abilities.

• Experience working at a high level in one or more specific trade disciplines.

• Capacity to work independently and collaboratively within a team.

• Initiative-driven with the ability to work proactively.

• Strong interpersonal skills.

• Capability to meet deadlines consistently.

• Experience in an educational environment is advantageous.

• Valid UK driver's license.

• Compliance with the Protection of Vulnerable Groups (Scotland) Act 2007 (PVG) is applicable for this role.

Desirable qualifications include:

• PASMA Certification.

• MEWP Certification.

• Electrical qualifications.

• Legionella Training.

• First Aid Training.

What We Offer

We provide a dynamic and evolving environment within a forward-thinking organization. Alongside a competitive salary and benefits package, we promote personal growth and development.

Your Work Environment

At BAM, our people are central to our operations. We are committed to fostering a diverse and inclusive workplace that empowers our employees to bring their authentic selves to work. We are on an exciting journey to attract top talent from all backgrounds, ensuring a rich tapestry of perspectives within our organization.

Be yourself and contribute to our mission of achieving remarkable outcomes together while building a sustainable future.

About Us

Our commitment to building is about enhancing communities and enriching lives.

Where others may falter, we strive to go further, leading the charge towards a sustainable future for ourselves and generations to come. As a leader in the industry, we set high standards.

Our core values—sustainability, inclusivity, collaboration, reliability, and ownership—drive us to realize our ambitions today, tomorrow, and every day.

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