Fleet Operations Manager

3 weeks ago


Brentford, Greater London, United Kingdom Sytner Group Full time
About the Role

We are seeking a highly skilled and motivated individual to join our award-winning Sytner Mercedes-Benz Corporate Operations Team in Bristol.

As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional customer service, and ensuring seamless day-to-day operations.

Key Responsibilities
  • Develop and maintain strong relationships with our FN50 Lease Company partners to deliver outstanding customer service
  • Manage vehicle invoicing, delivery offering, delivery booking, CSI, delivery reconciliation, and customer demonstration requests with precision and attention to detail
  • Collaborate with the Fleet Operations Manager to produce daily reports, ensuring timely and accurate SLA compliance
  • Work closely with MBUK to provide exceptional service to our customers
  • Stay up-to-date with product knowledge to effectively address customer queries
  • Embody a one-team approach, recognizing the importance of teamwork in achieving our corporate goals
  • Prioritize tasks, manage your time effectively, and meet deadlines to ensure seamless operations
Why Sytner?

Sytner Group is committed to providing an industry-leading benefits package, fostering a culture of continuous improvement, and valuing every individual's unique contribution.

We offer a range of benefits, including:

  • Enhanced holiday entitlement – 33 days, including bank holidays
  • Industry-leading maternity, paternity, and adoption pay
  • Career development opportunities
  • Recognition of long service every 5 years
  • Discounted car schemes
  • High street discounts
  • Discounted gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary/community work
About Us

Sytner Group is a leading automotive retailer, representing over 23 prestige vehicle brands across 140 UK dealerships.

We pride ourselves on developing talent and building careers, with our colleagues recently scoring Sytner Group an outstanding 89% on our colleague engagement survey.



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