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Crisis Support Specialist
2 months ago
Job Overview
Mental Health Matters is in search of dedicated evening personnel to support a year-round service. This initiative aims to offer an alternative to emergency departments through compassionate, individualized assistance and recovery strategies.
Key Responsibilities
As a Crisis Support Specialist, your role will involve delivering a high-quality, recovery-oriented service to individuals facing various mental health challenges, including those with autistic characteristics, learning disabilities, physical health concerns, and substance use issues. Your focus will be on fostering independence and social integration.
You should possess experience in a community-based mental health environment, enabling you to motivate, engage, and inspire individuals effectively. Your responsibilities will include:
- One-on-one engagement with clients to understand their needs and aspirations.
- Facilitating activities both within the service and in the wider community.
- Performing administrative duties and providing guidance to clients regarding available resources.
- Collaborating with Peer Support Workers and fellow Crisis Support Specialists to ensure the highest standard of personalized care.
- Supporting individuals in a crisis drop-in center, focusing on non-clinical interventions to alleviate immediate distress.
- Offering information, safety planning, and referrals to meet the holistic needs of clients and their families.
About Mental Health Matters
Mental Health Matters is a national charity with over four decades of experience in providing exceptional mental health and social care services. Our mission is to positively impact the lives of individuals with mental health needs across various communities. Our dedicated and enthusiastic workforce is committed to delivering top-quality support to those in need.
Candidate Profile
The ideal candidate will have a background in mental health support, demonstrating the ability to inspire and engage individuals while recognizing and addressing their unique challenges. Key qualifications include:
- Experience working with diverse populations, including those with complex needs.
- Strong communication and interpersonal skills.
- A full driving license and access to transportation.
- A qualification in Health and Social Care at level 2 or 3, with a willingness to pursue further development.
What We Offer
We provide a comprehensive training program during your initial week of employment, equipping you with the necessary tools for success and facilitating connections with your new colleagues. Additional benefits include:
- A minimum of 25 days of annual leave, plus statutory holidays, increasing with service length.
- A contributory pension scheme with options for increased contributions.
- A holistic approach to employee health and wellbeing, including an employee assistance program.
- Enhanced family-friendly policies, pay, and leave.
- Opportunities for career development and support from our accredited Learning Team.
