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Restaurant Reservations Coordinator

2 months ago

London, Greater London, United Kingdom Insignia Group of Companies Full time
Job Summary

The Insignia Group of Companies is seeking a highly skilled Restaurant Reservations Manager to join our team. This role involves booking restaurants, clubs, and bars while developing partnerships with these establishments to secure exclusive benefits for our clients and favorable commercial terms for our company.

Key Responsibilities
  • Restaurant, Club, and Bar Bookings:
    • Handle daily restaurant reservations for clients.
    • Secure reservations at high-demand and exclusive dining establishments.
    • Manage last-minute and urgent booking requests efficiently.
  • Partnership Development:
    • Establish and maintain strong relationships with restaurants, bars, and clubs globally.
    • Negotiate special benefits and exclusive deals for clients.
    • Secure advantageous commercial conditions for the company.
  • Efficiency and Excellence:
    • Ensure all bookings are made promptly and accurately.
    • Handle client inquiries and issues with professionalism and efficiency.
    • Continuously seek ways to enhance the booking process and client satisfaction.
    Professional Requirements
    • Proven experience in restaurant reservations or a similar role within the luxury market.
    • Strong network within the hospitality industry.
    • Excellent negotiation and relationship-building skills.
    • In-depth knowledge of high-end dining establishments globally.
    • Ability to handle high-pressure situations and urgent requests.
    • Exceptional organizational and multitasking abilities.
    • Strong communication and interpersonal skills.
    • Proficiency in reservation management systems and related software.
    Desired Attributes
    • Passion for fine dining and the luxury hospitality industry.
    • Proactive and resourceful approach to securing reservations and partnerships.
    • Commitment to delivering exceptional client service.
    • Flexibility to accommodate different time zones and urgent client needs.