Care Coordinator
2 months ago
About the Role
We are seeking a highly skilled and compassionate Care Navigator to join our team at Eastgate Medical Group. As a key member of our front-of-house team, you will be the first point of contact for patients accessing our services.
Key Responsibilities
- Provide exceptional patient care and support, ensuring a positive experience for all patients.
- Manage patient conversations sensitively, both face-to-face and over the phone, to resolve queries and concerns.
- Work accurately and effectively to maintain high standards of administration and data management.
- Collaborate with the clinical team to ensure the smooth delivery of services, including signposting patients to the most appropriate services.
- Provide administrative support, including new patient registrations, appointments diary, and templates, as well as on-call rota and staff holiday and sickness cover.
Requirements
- Business administration qualification, NVQ level 3 or equivalent experience.
- Excellent IT skills, including Microsoft and email.
- Strong organisational skills and ability to work accurately and effectively.
- Excellent customer care skills and ability to work collaboratively with the clinical team.
- Experience of EMIS Web/SystmOne/Vision clinical systems (desirable).
About Us
Eastgate Medical Group is a leading primary care provider, delivering high-quality healthcare services to our community. We are committed to providing a supportive and inclusive work environment, where our staff can grow and develop their skills.
-
Care Worker
5 months ago
Hornsea, United Kingdom Humber Teaching NHS Foundation Trust Full timeDo you want to make a difference? Granville Court is unique in the trust portfolio of services in that we are a person's home, we also offer respite to families from across the East Riding of Yorkshire, and Hull. We are delighted to be able to offer following a review a number of opportunities for Band 2 Care Workers to join our amazing team at Granville...
-
Care Worker
5 months ago
Hornsea, United Kingdom Humber Teaching NHS Foundation Trust Full timeDo you want to make a difference? Granville Court is unique in the trust portfolio of services in that we are a person's home, we also offer respite to families from across the East Riding of Yorkshire, and Hull. We are delighted to be able to offer following a review a number of opportunities for Band 2 Care Workers to join our amazing team at Granville...
-
Patient Services Team Lead
2 months ago
Hornsea, United Kingdom Eastgate Medical Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Patient Services Supervisor to join our team at Eastgate Medical Group. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our Care Navigation Team, ensuring the delivery of high-quality patient services.Key ResponsibilitiesManage the...
-
Patient Services Team Lead
2 months ago
Hornsea, United Kingdom Eastgate Medical Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Patient Services Supervisor to join our team at Eastgate Medical Group. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our Care Navigation Team, ensuring the delivery of high-quality patient services.Key ResponsibilitiesManage the...
-
Patient Services Team Lead
2 months ago
Hornsea, United Kingdom Eastgate Medical Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Patient Services Supervisor to join our team at Eastgate Medical Group. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our Care Navigation Team, ensuring the delivery of high-quality patient services.Key ResponsibilitiesManage the...
-
Patient Services Team Lead
2 months ago
Hornsea, United Kingdom Eastgate Medical Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Patient Services Supervisor to join our team at Eastgate Medical Group. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our Care Navigation Team, ensuring the delivery of high-quality patient services.Key ResponsibilitiesManage the...
