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Beauty Sales Associate
3 months ago
About Frasers Group:
Founded in 1849, Frasers Group represents a pioneering retail experience, crafted to be engaging spaces for exploration and shopping. Our stores showcase an extensive selection of beauty products, fashion, high-end accessories, designer children's clothing, and home goods, all emphasizing customer experience, brand quality, and exceptional service.
Position: Beauty Casual Sales Assistant
This position is centered on fostering customer loyalty and driving sales through tailored service. The successful candidate will be responsible for providing outstanding service to meet sales objectives. We are looking for an individual who is enthusiastic about learning, enhancing service capabilities, and acquiring product knowledge within a vibrant retail setting. The ideal applicant will proactively share ideas to improve store operations and boost sales.
While engaging with customers is a key aspect of the role, the ability to assist in various store functions is also essential.
Key Responsibilities:
- Welcome and interact with customers, addressing initial inquiries
- Assist customers with security tags
- Support checkout areas as required
- Deliver an exceptional customer experience
- Understand customer preferences and provide styling advice
- Promote multi-channel services to enhance sales
- Address customer queries in person or via phone
- Ensure stock availability and uphold store standards
- Maintain personal grooming and presentation standards
- Assist with in-store events and provide constructive feedback
- Contribute to loss prevention strategies
- Comply with health and safety regulations
Essential Skills:
- Experience in customer-facing roles relevant to this position
- Genuine passion for improving customer shopping experiences
- Able to achieve sales targets
- Strong communication skills with both colleagues and customers
- Collaborative team player
Company Values:
Think without limits - Act swiftly, confidently, and involve the team.
Own it and back yourself - Take charge, excel in your role, and deliver results.
Be relevant - Stay engaged with our people, partners, and the environment.
This position does not guarantee fixed hours and may vary on a weekly basis. Some weeks may not have any hours assigned.
