Beauty Sales Associate

2 months ago


Telford, Telford and Wrekin, United Kingdom Frasers Group Full time

About Frasers:

Frasers is a dynamic retail destination that offers an unrivalled range of beauty, fashion, and homewares. Our stores are designed to provide an inspirational shopping experience, with a focus on brands, service, and experience.

The Role:

We are seeking a Beauty Casual Sales Assistant to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales through the provision of an individual bespoke service.

Key Responsibilities:

  • To greet and engage with customers on arrival and answer any first queries.
  • To assist customers with security tags and provide support on nearby tills if necessary.
  • To deliver a world-class customer experience that is unrivalled in the marketplace.
  • To display excellent attention to detail when helping to style customers.
  • To introduce customers to and demonstrate enthusiasm for all multi-channel services to drive sales and build customer loyalty.
  • To resolve queries effectively face-to-face or on the telephone.
  • To maintain replenishment and achieve excellent stockroom and back of house standards to ensure product availability.
  • To maintain high standards of personal presentation.
  • To take an active role in supporting in-store events and providing ideas and feedback on ways to improve.
  • To maintain sophisticated retail and visual standards to capture the customers imagination to drive sales.
  • To take an active role in loss prevention within the store.
  • To adhere to all health and safety policies at all times.

Requirements:

  • Relevant customer-facing experience that reflects the role.
  • A passion for working with customers to enhance their shopping experience.
  • A desire and ability to deliver sales against targets set.
  • Ability to communicate confidently with colleagues and customers.
  • To be a team player.

About Us:

Frasers is a company that values its people and is committed to providing a positive and inclusive work environment. We believe in the importance of teamwork and are looking for individuals who share our values and are passionate about delivering exceptional customer service.


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