Beauty Sales Associate
2 months ago
About Frasers:
Frasers is a dynamic retail destination that offers an unrivalled range of beauty, fashion, and homewares. Our stores are designed to provide an inspirational shopping experience, with a focus on brands, service, and experience.
The Role:
We are seeking a Beauty Casual Sales Assistant to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales through the provision of an individual bespoke service.
Key Responsibilities:
- To greet and engage with customers on arrival and answer any first queries.
- To assist customers with security tags and provide support on nearby tills if necessary.
- To deliver a world-class customer experience that is unrivalled in the marketplace.
- To display excellent attention to detail when helping to style customers.
- To introduce customers to and demonstrate enthusiasm for all multi-channel services to drive sales and build customer loyalty.
- To resolve queries effectively face-to-face or on the telephone.
- To maintain replenishment and achieve excellent stockroom and back of house standards to ensure product availability.
- To maintain high standards of personal presentation.
- To take an active role in supporting in-store events and providing ideas and feedback on ways to improve.
- To maintain sophisticated retail and visual standards to capture the customers imagination to drive sales.
- To take an active role in loss prevention within the store.
- To adhere to all health and safety policies at all times.
Requirements:
- Relevant customer-facing experience that reflects the role.
- A passion for working with customers to enhance their shopping experience.
- A desire and ability to deliver sales against targets set.
- Ability to communicate confidently with colleagues and customers.
- To be a team player.
About Us:
Frasers is a company that values its people and is committed to providing a positive and inclusive work environment. We believe in the importance of teamwork and are looking for individuals who share our values and are passionate about delivering exceptional customer service.
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