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Hospitality Lounge Team Coordinator
2 months ago
Park Hyatt London River Thames is set to redefine luxury hospitality with its exquisite offerings. The hotel features 203 spacious accommodations, including two ambassador suites and a presidential suite, all designed to provide comfort and elegance.
With breathtaking views of the city and river, along with a prime location, guests can easily explore nearby attractions. The hotel will offer exceptional dining experiences, cutting-edge event spaces, and a luxurious spa equipped with relaxation lounges, a nail salon, spa rooms, and an indoor pool.
Key Responsibilities:- Warmly welcome guests and manage a diverse range of food and beverage services in the Living Room Lounge.
- Uphold and enforce all standards, policies, and procedures regarding food and beverage service, focusing on colleague training, guest satisfaction, product quality, and financial performance.
- Supervise lounge staff, providing guidance and support to maintain high service standards and ensure seamless operations during dining services.
- Collaborate with management to implement training programs that enhance skills and knowledge in food and beverage service, fostering a culture of continuous improvement.
- Monitor guest feedback and proactively address any issues or concerns, striving to exceed guest expectations and drive positive reviews.
The ideal candidate will have previous experience in a luxury hospitality environment, demonstrating exceptional interpersonal and communication skills with a commitment to delivering outstanding service.
Benefits:- 12 complimentary nights annually at Hyatt Hotels worldwide.
- Discounted hotel stays for you and your family and friends from day one.
- Uniform provided and laundered at no cost.
- Access to Headspace membership and our Employee Assistance Programme.
- 50% discount on food and beverages when dining as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities, offering a clear career path and promotion prospects across Hyatt Hotels globally.
At Hyatt, we prioritize the well-being of our team members, reflecting our core values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing. Joining our team means becoming part of a diverse and inclusive family, where every individual is valued.
We believe that hospitality is more than just a job; it is a fulfilling career for those who care. Join us in making travel more human, connected, and sustainable.
