Technical Support Specialist

1 month ago

Northampton, Northamptonshire, United Kingdom Impellam Group Full time
Technical Support Engineer

Are you a skilled IT professional looking for a challenging role in a dynamic team? We have an exciting opportunity for a Technical Support Engineer to join our team in Northampton.

About the Role:

We are seeking a highly motivated and experienced Technical Support Engineer to provide critical support across various in-demand technology platforms. As a Technical Support Engineer, you will be part of a collaborative team, working closely with clients to resolve technical issues and provide proactive solutions.

Key Responsibilities:

  • Provide technical support in areas including Windows Server, Microsoft Azure, MS SQL, SharePoint, Exchange, Teams, Hyper-V, VMware, and various networking technologies.
  • Collaborate with the team to efficiently manage and escalate support requests while maintaining high standards of customer service.
  • Build strong relationships with clients, offering proactive updates and solutions.
  • Contribute to server maintenance, patching, backups, and continuous improvement of IT environments.

What We Offer:

  • Competitive salary of £28,000 - £30,000
  • 25 days holiday plus bank holidays, with an option to buy additional days
  • Hybrid working options depending on shift patterns
  • Life Assurance (4x basic salary) and Workplace Pension Scheme
  • Access to Perkbox and Employee Assistance Programme
  • Free parking at the Northampton office

We are an equal opportunities employer and welcome applications from all individuals who have the right to work in the UK. Successful candidates will undergo identity checks and reference verification.

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