LMS Support Specialist
4 weeks ago
Job Title: LMS Helpdesk
Job Summary:
We are seeking a highly organized and customer-focused individual to provide exceptional support to our learners and stakeholders in the use of Aptem, our Learner Management System.
Key Responsibilities:
- Provide timely and effective support to learners and stakeholders via phone, email, and other communication channels.
- Carry out standardized and bespoke administrative duties to support the use of Aptem and other systems.
- Collaborate with internal teams to resolve issues and improve system functionality.
- Develop and maintain knowledge of system features and functionality to provide expert guidance to learners and stakeholders.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment with multiple priorities.
- Strong analytical and problem-solving skills.
- Proficiency in using Aptem and other related systems.
What We Offer:
A competitive salary, a dynamic and supportive work environment, and opportunities for professional growth and development.
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