LMS Support Specialist

3 weeks ago


Peterborough, Peterborough, United Kingdom CITB Full time

Job Title: LMS Helpdesk

**Job Summary:**

We are seeking an experienced and skilled individual to provide exceptional customer and administrative support to the use of Aptem (CITB's Learner Management System). The successful candidate will be responsible for carrying out standardised and bespoke administrative duties that support the use of Aptem and other systems.

**Key Responsibilities:**

* Provide excellent customer support to users of Aptem
* Carry out administrative duties to support the use of Aptem and other systems
* Develop and maintain knowledge of Aptem and other systems
* Collaborate with internal teams to resolve issues and improve processes

**Requirements:**

* Strong customer service skills
* Ability to work in a fast-paced environment
* Excellent communication and problem-solving skills
* Experience with administrative software and systems

**What We Offer:**

* Competitive salary
* Opportunities for professional development
* Collaborative and dynamic work environment

**How to Apply:**

If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, please submit your application.



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