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Freight Operations Manager

2 months ago

South East England, United Kingdom DHL Global Forwarding Full time
DHL Global Forwarding is seeking a skilled Freight Operations Manager to lead a team of Air Freight Forwarding Agents. The ideal candidate will have experience in freight forwarding and a strong understanding of export operations. Key responsibilities include coordinating the movement of pharmaceutical and medical goods, managing customer relationships, and resolving issues with carriers and transport teams. The successful candidate will have excellent communication and leadership skills, with the ability to prioritize and manage workloads efficiently in a fast-paced office environment. In return, DHL Global Forwarding offers a competitive annual salary, generous holiday entitlement, and a pension scheme with employer contribution. The company also provides opportunities for self-development and career growth, as well as support for charity and volunteering initiatives through the DHL Foundation. If you have a passion for logistics and a desire to work in a dynamic team, this could be the ideal role for you.

**Key Responsibilities:**

* Coordinate the movement of pharmaceutical and medical goods across various transport modes
* Manage and build customer relationships
* Liaise with carriers, handling agents, transport, warehouse teams, and overseas offices to resolve issues and ensure smooth shipment planning
* Shipment management using Cargowise
* Support team development, leading team briefings and conducting staff training when required

**Requirements:**

* Air Freight experience and knowledge of export operations
* Understanding of shipping within the life-sciences/medical industry
* Ability to prioritize and manage workloads efficiently in a fast-paced office environment

**What We Offer:**

* Competitive annual salary
* Generous holiday entitlement
* Pension scheme with employer contribution
* Opportunities for self-development and career growth
* Support for charity and volunteering initiatives through the DHL Foundation