Administration Contract Management Specialist

1 month ago


Manchester, United Kingdom Randstad Sourceright Full time
Contract Administrator Job Description

Randstad Sourceright is currently recruiting for a Contract Administrator to work on behalf of a leading professional services company.

In this role, you will be the front line customer interface for the Customer Services Field Service Department and play a key role in ensuring contractual service obligations are met, as well as providing immediate response service to customers with projects, breakdowns, repair, and other service requirements.

Key Responsibilities:
  1. Process service contracts and manage all related documentation.
  2. Manage commercial activities, including payment terms reviews, invoice queries, credit checks, and creation of new accounts and monthly reporting.
  3. Support contract customers by maintaining a high-quality standard of contract/rota/iBase/customer database entries.
  4. Provide support to other DI Businesses for contract activities.
  5. Train contract administrators and coordinators on contract activities and create service tickets in the designated ticketing system.
Requirements:

Excellent interpersonal skills, particularly telephone skills, are essential for this role.


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