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Team Administrator
2 months ago
About the Role
We are seeking a highly motivated and organized individual to join our Medicines Optimisation Team as a Team Administrator. The successful candidate will provide comprehensive administrative support to the team, ensuring the smooth operation of our daily activities.
Key Responsibilities
- Provide secretarial and administrative support to the Medicines Optimisation Team, producing accurate and timely correspondence, reports, and statistics.
- Act as the first point of contact for the department, dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to stakeholders.
- Manage electronic diaries for the team, arranging and changing complex meetings and appointments, prioritizing these as appropriate.
- Photocopy and word-process documents, letters, emails, minutes, and reports when required, maintaining a high standard of keyboard skills and ability to use Microsoft Office programmes.
- Organize and attend meetings, taking minutes/notes, producing, copying, and circulating papers.
- Sort, distribute, and prioritize incoming mail, taking action where appropriate and within the remit of the role.
- Ensure that all complaints, comments, and suggestions are dealt with appropriately, in accordance with policy, resolving where possible and escalating to line manager when necessary.
- Provide administration cover when colleagues are on leave.
- Support the team with the raising of purchase orders on the Oracle system.
- Support the B4 team Administrator with HR and IG asset management processes.
Person Specification
Essential
- Significant experience of providing clerical services.
- Experience of using IT systems for data entry.
- Experience of successfully working within tight time frames and to deadlines.
- Knowledge and understanding of the NHS.
- Minute-taking experience.
Qualifications
Essential
- Education to GCSE level/GCE 'O' Level.
- Word processing - Qualified to RSA II/NVQ level 3 or equivalent qualification/demonstrable skills (60+ wpm at 95% accuracy).
- ECDL or equivalent qualification.
Skills
Essential
- Comprehensive knowledge of Microsoft packages.
- Advanced keyboard skills.
- Ability to communicate in a clear and concise manner.
- Proven organizational skills and ability to prioritize workload with interruptions and changing priorities.
- Knowledge of a full range of administration procedures and their application to improve service efficiency and effectiveness.
- Good command and understanding of English, punctuation, and grammar.
- Knowledge of Information Governance with regard to maintaining confidentiality of person-identifiable information.
Personal Qualities
Essential
- Motivated, flexible, and proactive.
- Tactful, courteous, and polite.
- Satisfactory attendance record in present/most recent post.
