Current jobs related to Service Management Integration Specialist - London, Greater London - Amber Labs
-
Integration Developer
4 weeks ago
London, Greater London, United Kingdom Catch Resource Management Full time £60,000 - £65,000ERP Integration Specialist - Catch Resource ManagementCatch Resource Management is seeking an experienced ERP Integration Specialist to develop and support integrations between business applications and B2B EDI. The ideal candidate will have a strong background in Dell Boomi and experience in ERP integration, ideally with D365 F&O.Main...
-
Integration Developer
1 month ago
London, Greater London, United Kingdom Catch Resource Management Full timeJob Title: Integration DeveloperWe are seeking an experienced Integration Developer to join our team at Catch Resource Management. As an Integration Developer, you will be responsible for developing and supporting integrations between business applications and B2B EDI.About the Role:Develop integration services for various projects using Boomi...
-
Integration Developer
1 month ago
London, Greater London, United Kingdom Catch Resource Management Full timeJob Title: Integration DeveloperWe are seeking an experienced Integration Developer to join our team at Catch Resource Management. As an Integration Developer, you will be responsible for developing and supporting integrations between business applications and B2B EDI.About the Role:Develop integration services for various projects using Boomi...
-
Senior Connected Car Integration Specialist
1 week ago
London, Greater London, United Kingdom Apex Resource Management Full timeWe are seeking a highly skilled Senior Connected Car Integration Specialist to join our prestigious automotive manufacturer in Crewe. As part of the Connected Car department, which falls under the Electrical Engineering Division, you will play a pivotal role in integrating, testing, and deploying Connected Services within vehicle model programmes.The ideal...
-
Product Management Specialist
3 weeks ago
London, Greater London, United Kingdom IP Integration Full timeJob DescriptionProduct Management SpecialistIP Integration is seeking a highly skilled Product Management Specialist to lead the development and management of our Cloud PCI product suite. As a key member of our team, you will be responsible for defining and delivering our product roadmap, working closely with cross-functional teams to ensure seamless...
-
Dell Boomi Integration Specialist
3 weeks ago
London, Greater London, United Kingdom Catch Resource Management Full time £60,000 - £65,000ERP Integration Developer OpportunityWe are seeking an experienced Dell Boomi Integration Developer to join our team at Catch Resource Management. As a key member of our team, you will be responsible for developing and supporting integrations between business applications and B2B EDI.Main Responsibilities:Develop integration services for various projects...
-
Integration Developer
3 weeks ago
London, Greater London, United Kingdom Catch Resource Management Full time £60,000 - £65,000ERP Integration Expert–We are seeking an experienced ERP Integration Expert to develop and support integrations between business applications and B2B EDI. Main Responsibilities:Develop integration services for various projects, mainly using Boomi middlewareInterpret functional specification documentation and work directly with functional specialists to...
-
AWS Cloud Integration Specialist
1 week ago
London, Greater London, United Kingdom Hays Specialist Recruitment Full timeWe are seeking a skilled AWS Cloud Integration Specialist to assist our client, a prestigious university, in a 6-month contract. The successful candidate will collaborate with the IT team to provide technical support and expertise across deployment and management of applications.Key ResponsibilitiesExperience with Hybrid Environments (Cloudhub and...
-
Integration Developer
1 month ago
London, Greater London, United Kingdom Catch Resource Management Full timeJob Title: Integration DeveloperWe are seeking an experienced Integration Developer to join our team at Catch Resource Management. As an Integration Developer, you will be responsible for developing and supporting integrations between business applications and B2B EDI.Key Responsibilities:Develop integration services for various projects using Boomi...
-
Integration Developer
1 month ago
London, Greater London, United Kingdom Catch Resource Management Full timeJob Title: Integration DeveloperWe are seeking an experienced Integration Developer to join our team at Catch Resource Management. As an Integration Developer, you will be responsible for developing and supporting integrations between business applications and B2B EDI.Key Responsibilities:Develop integration services for various projects using Boomi...
-
Integration Developer
3 weeks ago
London, Greater London, United Kingdom Catch Resource Management Full time £60,000 - £65,000Job Title: Integration DeveloperWe are seeking an experienced Integration Developer to join our team at Catch Resource Management. As an Integration Developer, you will be responsible for developing integration services for various projects, mainly using Boomi middleware.Key Responsibilities:* Develop integration services for various projects, mainly using...
-
Integration Developer
4 weeks ago
London, Greater London, United Kingdom Catch Resource Management Full timeJob Title: Integration DeveloperAre you a skilled developer with experience in integration platforms? Do you have a passion for designing and implementing technical solutions? We are seeking an Integration Developer to join our team at Catch Resource Management.About the Role:We are looking for a highly motivated and experienced Integration Developer to...
-
Cloud and Data Centre Integration Lead
1 month ago
London, Greater London, United Kingdom Bell Integration Full timeJob Title: Cloud and Data Centre Integration LeadOverviewBell Integration is seeking a highly experienced Cloud and Data Centre Integration Lead to drive delivery excellence and support the company's ability to achieve revenue and margin targets. The successful candidate will leverage their technical expertise and market knowledge to guide and mentor the...
-
Cloud and Data Centre Integration Lead
2 months ago
London, Greater London, United Kingdom Bell Integration Full timeJob Title: Cloud and Data Centre Integration LeadOverviewBell Integration is seeking a highly experienced Cloud and Data Centre Integration Lead to drive delivery excellence and support the company's ability to achieve revenue and margin targets. The successful candidate will operate as the technical authority across key stakeholders, guiding and mentoring...
-
Cloud and Data Centre Integration Lead
2 months ago
London, Greater London, United Kingdom Bell Integration Full timeJob Title: Cloud and Data Centre Integration LeadOverviewBell Integration is seeking a highly experienced Cloud and Data Centre Integration Lead to drive delivery excellence and support the company's ability to achieve revenue and margin targets. The successful candidate will operate as the technical authority across key stakeholders, guiding and mentoring...
-
Product Management Specialist
3 weeks ago
London, Greater London, United Kingdom IP Integration Full timeProduct Management SpecialistHybrid working - London, Manchester or ReadingWe are seeking a high-performing, self-motivated individual who is driven by building exceptional products and services for our clients and taking these to market. Specifically, this role will be responsible for IPI's range of contact centre payment solutions, IPI Cloud PCI. This is...
-
Cloud and Data Centre Integration Lead
3 weeks ago
London, Greater London, United Kingdom Bell Integration Full timeJob SummaryThe Practice Lead for Cloud and Data Centre Integration will drive delivery excellence and support Bell Integration's ability to achieve revenue and margin targets. This role operates as the technical authority across key stakeholders, guiding and mentoring the business to ensure successful outcomes.Key ResponsibilitiesManage client relationships...
-
Audio Visual Systems Integration Specialist
4 weeks ago
London, Greater London, United Kingdom Accelerated People Management Full timeAccelerated People Management is seeking a skilled Audio Visual Systems Integration Specialist to join their team. As a key member of the team, you will be responsible for consulting and specifying technical solutions for a variety of projects focused on audio-visual systems integration.This is an exciting opportunity for a technical specialist from the...
-
Service Now Developer and Systems Integrator
4 weeks ago
London, Greater London, United Kingdom Wellington Management Full timeAbout the RoleThe Identity and Access Governance (IAG) program is currently undergoing a transformation, centralizing Wellington Staff access controls through a centralized toolset. The program has four distinct focus areas in 2024:Replacement of IAG User Interface for requesting and approving accessTransforming Access Control Management Control...
-
AV Systems Integration Specialist
4 weeks ago
London, Greater London, United Kingdom Accelerated People Management Full timeProject Engineer - Audio VisualCaterham£52,000 - £55,000 - Private Healthcare + Dental Care + Clear Progression + Impressive Project Exposure + Flexible Working + Many MoreAbout the RoleAn exciting opportunity for a technical specialist from the Audio Visual industry to transition from on-site work to a home-based role, consulting and specifying technical...
Service Management Integration Specialist
2 months ago
Amber Labs is seeking an experienced ITIL Expert to lead the integration of service management functions during the merger of two manufacturing companies. This critical role will focus on ensuring a smooth transition by aligning IT service management processes, tools, and teams, with an emphasis on efficiency, consistency, and customer satisfaction.
Key Responsibilities:- Lead the development and integration of IT service management strategies between the two merging companies.
- Ensure service management processes are aligned with ITIL best practices, with a focus on improving operational efficiency and minimizing service disruption.
- Provide strategic direction for the unified IT Service Management (ITSM) team, aligning goals with organizational objectives.
- Collaborate with leadership from both companies to define the roadmap for IT service integration and establish key milestones.
- Identify service gaps, redundancies, and opportunities for optimization across both organizations.
- Ensure seamless integration of IT service desks, incident, change, and problem management processes.
- Establish standardized ITIL-compliant service management processes across both companies, including Incident Management, Change Management, Problem Management, Service Request, and Configuration Management.
- Work closely with stakeholders to assess and redesign processes to streamline service delivery post-merger.
- Lead the integration of service management tools and platforms, identifying and recommending opportunities to leverage automation and self-service capabilities.
- Engage with senior leadership, department heads, and other stakeholders to communicate the service integration strategy, ensuring alignment with broader merger goals.
- Facilitate change management efforts to foster collaboration between IT teams from both companies.
- Ensure all stakeholders are informed of key milestones, risks, and success metrics.
- Lead, mentor, and develop the IT Service Management team, ensuring they are well-equipped to support the integration and post-merger operations.
- Develop and maintain a risk management strategy to address potential service-related issues that may arise during the merger.
- Ensure compliance with industry regulations, company policies, and IT security standards throughout the transition process.
- Monitor service performance metrics post-merger and implement continuous improvement plans to ensure that service levels meet or exceed agreed-upon expectations.
- Drive a culture of operational excellence by implementing lessons learned from merger activities into ongoing service delivery operations.
Requirements:
- Bachelor's degree in IT, Computer Science, or a related field (Master's preferred).
- Certifications: ITIL v3 or ITIL 4 Expert Certification (or higher). Additional certifications in project management (e.g., PMP, PRINCE2) are a plus.
- Proven experience in leading ITIL-based service management functions, ideally within a merger, acquisition, or large-scale transformation project.
- Strong background in manufacturing industry IT service management is highly desirable.
- Experience with ITSM tools like ServiceNow, BMC Remedy, or similar platforms.
- Exceptional leadership and team management skills, with a focus on mentoring and developing high-performing teams.
- Strong understanding of service management processes and tools, with hands-on experience in process optimization and integration.
- Ability to manage multiple projects and priorities, delivering results in a fast-paced environment.
- Excellent communication and stakeholder management skills, with a proven ability to influence at all levels of the organization.
- Strong problem-solving and analytical skills with a data-driven approach to decision-making.
- Change management experience with a focus on cultural integration.
- Experience managing vendor relationships and third-party service providers.
Amber Labs is an equal opportunities employer and welcomes applications from all qualified candidates.
