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Field Service Specialist

2 months ago

Eastern England, United Kingdom Pertemps Network Group Full time
Job Title: Field Service Engineer

Job Summary:

Pertemps Network Group is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our clients across the UK, Ireland, and Europe.

Main Responsibilities:

  • Communication: Maintain clear and effective communication with clients and team members to ensure seamless service delivery.
  • Customer Service: Provide exceptional customer service, addressing client needs and concerns promptly and professionally.
  • Team Work: Collaborate effectively with colleagues to achieve team goals and objectives.
  • Personal Effectiveness: Demonstrate strong time management and organizational skills to prioritize tasks and meet deadlines.
  • Health & Safety: Adhere to all health and safety regulations and guidelines to ensure a safe working environment.
  • Service, Maintenance, and Repairs: Conduct service, maintenance, and repair work on mechanical and electrical systems to ensure optimal performance.
  • Technical Competence: Apply technical knowledge and expertise in mechanical and electrical engineering to resolve complex technical issues.
  • Flexibility: Adapt to varying work schedules and travel requirements to meet business needs.
  • Administration: Complete necessary administrative tasks accurately and on time to ensure efficient service delivery.

Requirements:

  • HNC or equivalent qualification in Mechanical or Electrical Engineering
  • Full UK drivers license
  • Strong analytical skills and attention to detail
  • Excellent communication and interpersonal skills
  • Ability to multi-task in a dynamic environment
  • Willingness and availability for extensive travel across the UK, Ireland, and Europe

Additional Information:

This role requires extensive travel, staying away potentially 4 nights a week, in some instances longer. Preferred candidates will have extensive mechanical or electrical knowledge and experience in the print, packaging, pharmaceutical, or food industry.