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Customer Service Specialist

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Perrys Full time
Position Overview

Perrys Citroen & Peugeot Milton Keynes is seeking a dedicated Customer Service Specialist.

Working Hours:
8am - 6pm, Monday to Friday (Saturdays on a rotation basis with a weekday off if scheduled to work on Saturday).

Compensation:
Base salary up to £27,000 with the potential to earn up to £35,000 OTE.

Perrys is recognized as one of the largest automotive dealership groups in the UK, proudly serving customers since 1908 with a network of over 50 locations nationwide.

As an official franchised dealer for many of the UK's leading automotive brands, including Ford, Kia, Mazda, and Vauxhall, we are committed to delivering exceptional service.


Key Responsibilities:

  • Welcome and assist customers bringing their vehicles for scheduled and unscheduled maintenance and repairs.
  • Schedule customer appointments and provide timely updates on vehicle service progress.
  • Collaborate with the after-sales team, including workshop controllers, and support the service manager in the efficient operation of a busy service department.
  • Manage customer expectations with professionalism and a focus on quality service.
  • Promote additional products and services to both new and existing customers.

Candidate Requirements:

  • Previous experience as a Service Advisor in a dealership, body shop, or independent service center is essential.
  • A professional demeanor and a polished appearance are required.
  • Must possess a valid UK Driving Licence.
  • Availability to work weekends is necessary.

Employee Benefits:

  • Comprehensive training programs.
  • Company pension scheme.
  • Employee discounts on services.
All applications will be treated with the utmost confidentiality.

Perrys Motor Sales is collaborating with Octane Recruitment to fulfill all recruitment needs.

If your qualifications align with our requirements, Octane Recruitment will reach out to discuss the next steps.