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Key Holder II
2 months ago
At Kate Spade New York, we're looking for a highly motivated and customer-focused Key Holder to join our team. As a Key Holder, you will play a key role in driving sales, productivity, and service excellence in our stores.
Key Responsibilities:- Meet personal sales and productivity goals while delivering exceptional customer service.
- Develop strong product knowledge across all categories and effectively communicate the Kate Spade aesthetic, brand philosophy, and lifestyle to customers.
- Build and maintain a loyal customer base through proactive client outreach and effective use of client books.
- Execute operational tasks as per company directives, including processing POS transactions and adhering to visual directives.
- Professional selling skills and exceptional interpersonal skills.
- Prior luxury goods experience preferred.
- Proactive ability to multi-task and prioritize.
- Ability to work well in a team environment.
- Courage: Provides current, direct, complete, and actionable positive and corrective feedback to others.
- Creativity: Comes up with new and unique ideas and makes connections among previously unrelated notions.
- Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers.
- Dealing with Ambiguity: Can effectively cope with change and decide and act without having the total picture.
- Drive for Results: Can be counted on to exceed goals successfully.
- Interpersonal Savvy: Relates well to all kinds of people and builds constructive and effective relationships.
- Learning on the Fly: Learns quickly when facing new problems and analyzes both successes and failures for clues to improvement.
We are an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
