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CRM and Data Manager

2 months ago


Leeds, Leeds, United Kingdom SitePoint Pty Full time
CRM Manager – 6 Months Fixed Term Contract

£32,000 - £38,000

SitePoint Pty is seeking a highly skilled CRM Manager to join our team on a 6-month fixed term contract. As a key member of our CRM Transformation Programme, you will play a crucial role in enhancing our creativity across the nation.

Key Responsibilities:
  1. Support CRM Users: Address requests and triage technical issues to ensure seamless daily operations.
  2. Collaborate with IT and Transformation Teams: Enhance the CRM platform and continuously improve user experiences.
  3. Deliver Training: Empower CRM users to confidently navigate system updates and new processes.
  4. Shape the Future of Our CRM: Participate in stakeholder workshops, project documentation, and develop business solutions aligned with our transformation goals.
  5. Ensure Data Excellence: Maintain data quality protocols, troubleshoot issues, and work with governance teams to meet legal and statutory requirements.

Requirements:

  1. Proven experience managing or implementing CRM systems, especially Microsoft Dynamics CRM.
  2. Collaborative approach, working across departments to understand business needs and ensure CRM solutions meet organisational goals.
  3. Strong data literacy, with a focus on data management, governance, and a passion for accuracy.

About SitePoint Pty

SitePoint Pty is a leading provider of creative solutions. We are committed to enhancing creativity across the nation and are seeking a highly skilled CRM Manager to join our team.