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CRM and Data Manager
2 months ago
£32,000 - £38,000
SitePoint Pty is seeking a highly skilled CRM Manager to join our team on a 6-month fixed term contract. As a key member of our CRM Transformation Programme, you will play a crucial role in enhancing our creativity across the nation.
Key Responsibilities:- Support CRM Users: Address requests and triage technical issues to ensure seamless daily operations.
- Collaborate with IT and Transformation Teams: Enhance the CRM platform and continuously improve user experiences.
- Deliver Training: Empower CRM users to confidently navigate system updates and new processes.
- Shape the Future of Our CRM: Participate in stakeholder workshops, project documentation, and develop business solutions aligned with our transformation goals.
- Ensure Data Excellence: Maintain data quality protocols, troubleshoot issues, and work with governance teams to meet legal and statutory requirements.
Requirements:
- Proven experience managing or implementing CRM systems, especially Microsoft Dynamics CRM.
- Collaborative approach, working across departments to understand business needs and ensure CRM solutions meet organisational goals.
- Strong data literacy, with a focus on data management, governance, and a passion for accuracy.
About SitePoint Pty
SitePoint Pty is a leading provider of creative solutions. We are committed to enhancing creativity across the nation and are seeking a highly skilled CRM Manager to join our team.