Medical Centre Assistant

1 month ago


Accrington, Lancashire, United Kingdom Oswald Medical Centre Ltd Full time

About Oswald Medical Centre Ltd

Oswald Medical Centre Ltd is an award-winning NHS GP practice providing a range of standard and enhanced Primary Care Medical Services. We are set across 3 branch sites and serve over 15,250 patients. We are part of Hyndburn Central Primary Care Network. Inspected by the Care Quality Commission in December 2022, we are rated GOOD in all 5 key lines of enquires - Safe, Effective, Caring, Responsive and Well Led.

Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as a Care Navigator. As a Care Navigator, you will be responsible for providing administrative support to our clinical team, ensuring the smooth operation of our practice, and providing excellent patient care.

Key Responsibilities

  • Prepare consulting rooms and ensure all necessary equipment is available
  • Check pharmacy fridge temperatures and record temperatures and actions as per practice protocol
  • Undertake weekly and monthly building checks and ensure issues are escalated for immediate resolution
  • Provide administrative support to our clinical team, including booking appointments and managing patient records
  • Deal with patient inquiries and concerns in a professional and friendly manner
  • Ensure all staff sign in and out daily and maintain the handover diary
  • Undertake any other general clerical duties required by the practice

Requirements

  • Must have a smart appearance
  • Must have good written and communication skills
  • Must have basic IT skills
  • Must be a good listener
  • Must have a keen attention to detail
  • Must have a good standard of English

What We Offer

  • 24 days holiday plus Bank Holidays
  • Parking on site
  • Staff Uniform
  • Working within a 'Family Team'
  • Regular Team Meetings
  • Flexible Employer
  • In-house training

Language

English



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